Shipping policy

At Piczat, we aim to process and deliver your orders as quickly as possible.

Orders are typically processed within 1–3 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery times may vary depending on your location. Estimated shipping time is 5–12 business days, but delays may occur due to high demand, customs processing, or carrier issues.

Shipping costs are calculated at checkout unless stated otherwise. In some cases, we may offer free shipping promotions.

Please ensure that your shipping address is accurate and complete. Piczat is not responsible for delays or lost packages caused by incorrect address details provided at checkout.

If your package is lost, delayed, or marked as delivered but not received, please contact the shipping carrier first. If you still need help, you can reach us at support@piczat.com, and we will do our best to assist you.

For international orders, customers may be responsible for customs duties, taxes, or import fees depending on their country.

If you have any questions about your order or shipping, feel free to contact us at support@piczat.com.